PRIVACY POLICY

Healthiest Humans, Inc. Privacy Policy

Healthiest Humans, Inc. (“Healthiest Humans,” “we,” “us,” or “our”) provides self-paced wellness education, coaching, and lifestyle optimization services through its proprietary digital platform, LaunchWellness.app (the “Platform”).

Healthiest Humans does not provide medical treatment, diagnose conditions, or render medical advice. Our services are educational and informational in nature and are not intended to replace professional medical care.

As such, our model does not require disclosure of medical history, diagnoses, or treatments. Our coaches will not solicit private medical information. If you voluntarily share medical or health-related information with a coach or other Healthiest Humans personnel, we will take reasonable steps to protect its confidentiality.

Your status as a user will remain confidential unless you expressly authorize disclosure. Healthiest Humans does not request or accept medical records or documentation related to past or present medical conditions, treatments, or services. When you enroll, you select areas of focus based on your personal goals and preferences. Any guidance provided is tailored to your expressed objectives—not to protected health information.

1. Platform Ownership & Scope

Healthiest Humans, Inc. owns and operates LaunchWellness.app, which serves as the primary platform for:

Account creation and management
Scheduling and communication
Educational content delivery
Coaching engagement
Program participation

This Privacy Policy applies to all Personal Information collected through LaunchWellness.app, Healthiest Humans websites, communications, events, and services.

2. How We Collect and Use Personal Data

“Personal Data” means any information relating to an identified or identifiable natural person. We may collect Personal Data directly from you, through your use of the Platform, through cookies and tracking technologies, or from third-party sources such as payment processors or communication tools that support Platform functionality.

We are responsible for the accuracy and lawful processing of Personal Data collected through LaunchWellness.app.

3. Categories of Personal Data We Collect

Depending on your interaction with Healthiest Humans and LaunchWellness.app, we may collect:

Personal Identifiers & Contact Information
Name, email address, mailing address, phone number, IP address, usernames, passwords, and unique identifiers used to create and manage accounts.

Professional & Program Information
Scheduling preferences, participation history, program selections, and coaching-related data.

Transactional Information
Payment information such as credit or debit card details and tax identifiers (processed securely via third-party payment processors).

Analog Data
Audio, visual, or electronic information such as profile images or recorded sessions (where applicable).

Usage Data
Browsing activity, interactions with Platform features, and analytics data collected via cookies and similar technologies.

Commercial Information
Records of products or services purchased through Healthiest Humans.

Customer Support Data
Communications submitted through email, chat, forms, or other support channels.

4. Purposes for Collecting and Processing Personal Data

We process Personal Data for the following purposes:

Contractual Purpose – Account administration, service delivery, and fulfillment
Compliance Purpose – Legal, regulatory, and risk-management obligations
Analytical Purpose – Platform improvement, diagnostics, and optimization
Marketing Purpose – Newsletters and communications (with consent)
Communication Purpose – Service updates, support, and notifications
Security Purpose – Fraud prevention and system protection

We do not use Personal Data for purposes incompatible with those listed above unless required or permitted by law.

5. How We Share and Disclose Personal Information

We may share Personal Information:

With your consent
With service providers that support Platform operations (hosting, payment processing, analytics, communications), under strict confidentiality obligations
To comply with legal obligations, subpoenas, or government requests
To protect rights and safety, including fraud prevention
In a corporate transaction, such as a merger or asset sale

We do not sell Personal Information.

6. EU Data Subject Rights (GDPR)

EU residents have rights to access, rectify, erase, restrict, port, object to processing, withdraw consent, and file complaints related to Personal Data processing.

7. Lawful Basis for Processing

We process Personal Data under one or more of the following lawful bases:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
User consent

8. Automated Decision-Making

Healthiest Humans does not engage in automated decision-making that produces legal or similarly significant effects.

9. Tracking Technologies and Cookies

We use cookies and similar technologies to:

Enable Platform functionality
Analyze usage patterns
Improve user experience

You may disable cookies via browser settings, though some Platform features may be limited.

10. Retention and Security

We retain Personal Data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

We use industry-standard security measures, including encryption, to protect Personal Data. However, no system is 100% secure.

11. California Privacy Statement (CCPA)

California residents have rights to know, access, and delete Personal Information and to receive equal service regardless of exercising those rights. We do not sell Personal Information.

Requests may be submitted to the contact information below.

12. Additional Information

International Users: Data may be processed in the United States and other jurisdictions in compliance with applicable laws.

Social Media Widgets: Governed by third-party privacy policies.

External Links: We are not responsible for third-party privacy practices.

Children’s Privacy: Services are not directed to children.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

14. SMS Messaging & Communications Compliance

Healthiest Humans, Inc. may communicate with users via SMS text messaging for purposes related to program participation, account notifications, appointment reminders, accountability prompts, wellness education, and service-related updates.

Consent to Receive SMS Messages

We send SMS messages only to users who have provided prior express consent through a web-based opt-in form during enrollment or account registration. Consent is not a condition of purchase. Message frequency varies depending on program participation.

Opt-Out Instructions

Users may opt out of SMS communications at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Upon receipt of an opt-out request, messaging will cease promptly.

Help Instructions

Users may reply HELP for assistance or contact us at info@healthiesthumans.com.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Healthiest Humans, Inc. is not responsible for carrier charges.

No Third-Party Marketing Lists

We do not use purchased, rented, shared, or third-party lead lists for SMS messaging. Messages are sent only to individuals who have directly provided consent.

Data Usage & Sharing

Mobile phone numbers and SMS consent data are used solely for the purposes described above and are not sold or shared for third-party marketing purposes.

Record of Consent

We maintain records of SMS opt-in consent in accordance with applicable laws and messaging compliance standards.

15. Contact Us

If you have questions regarding this Privacy Policy or your Personal Data, please contact:

Email: info@healthiesthumans.com